Privacy Policy

Effective Date: November 7, 2025 | Last Updated: November 7, 2025

Introduction

ABAOps.ai ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our SEO keyword research tool for ABA therapy providers.

Information We Collect

Information You Provide

• Location data: ZIP codes, cities, or addresses you enter to search for keyword data
• Contact information: Email address (if you choose to provide it for reports or account creation)
• Account information: Name, organization details (if you create an account)

Automatically Collected Information

• Usage data: Pages visited, features used, search queries
• Technical data: IP address, browser type, device type, operating system
• Performance data: Page load times, error logs (for improving service quality)

Third-Party Data

• Google Ads Keyword Planner data (via DataForSEO): Keyword search volumes, CPC median bid estimates, collected as monthly snapshots across 100 US metros (anonymized market data, not personal information)

How We Use Your Information

We use the collected information to:

1. Provide the service: Generate keyword research reports for your specified locations
2. Improve the platform: Analyze usage patterns to enhance features and fix bugs
3. Communicate with you: Send reports, updates, or respond to inquiries (only if you opt in)
4. Ensure security: Detect and prevent fraud, abuse, or technical issues

Information We Do NOT Collect

• ❌ We do NOT track individual patient or client information
• ❌ We do NOT collect Protected Health Information (PHI)
• ❌ We do NOT sell your data to third parties
• ❌ We do NOT use your searches for advertising purposes

Data Storage and Security

Storage

• Search queries may be cached temporarily (up to 1 hour) for performance
• No permanent storage of search queries unless you create an account
• Account data stored securely on encrypted servers (Neon/PostgreSQL)

Security Measures

• Industry-standard encryption (HTTPS/TLS)
• Secure database connections
• Regular security updates and monitoring
• Access controls and authentication

Data Retention

• Search queries: Deleted after 1 hour (cache expiration)
• Account data: Retained while your account is active
• Usage logs: Retained for 90 days for troubleshooting

Third-Party Services

We use the following third-party services:

DataForSEO (Keyword Data)

• Purpose: Collect keyword search volume and CPC data from Google Ads Keyword Planner via monthly snapshots
• Data shared: No user data is shared with DataForSEO; we query aggregate market-level keyword data only
• Their policy: DataForSEO Privacy Policy

Clerk (Authentication)

• Purpose: Secure user authentication (if you create an account)
• Data shared: Email, name, organization details
• Their policy: Clerk Privacy Policy

Stripe (Payment Processing)

• Purpose: Process subscription payments (if you upgrade)
• Data shared: Payment information (we never see full card numbers)
• Their policy: Stripe Privacy Policy

Vercel (Hosting)

• Purpose: Application hosting and delivery
• Data shared: Standard web traffic data
• Their policy: Vercel Privacy Policy

Cookies and Tracking

Essential Cookies

We use essential cookies for:

• Session management (keeping you logged in)
• Remembering your preferences
• Security and fraud prevention

Analytics

We may use analytics to understand how users interact with our platform. This helps us improve the service. You can opt out of analytics in your browser settings.

We do NOT use:

• Third-party advertising cookies
• Cross-site tracking
• Social media pixels (without consent)

Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update incorrect information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from communications
• Portability: Export your data in machine-readable format

To exercise these rights: Contact us at support@abaops.ai

For California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to know: You may request details about the categories and specific pieces of personal information we have collected about you
• Right to delete: You may request deletion of your personal information, subject to certain exceptions
• Right to opt-out of sale: We do not sell personal information. We do not share personal information for cross-context behavioral advertising
• Right to non-discrimination: We will not discriminate against you for exercising your privacy rights

To submit a CCPA request, contact us at support@abaops.ai. We will verify your identity before processing your request.

For EEA/UK Residents (GDPR)

If you are located in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation (GDPR):

• Legal basis: We process your personal data based on legitimate interest (providing and improving our service), consent (where you opt in to communications), and contractual necessity (when you create an account)
• Right to access, rectification, erasure, restriction, and portability as described above
• Right to object: You may object to processing based on legitimate interest
• Right to lodge a complaint: You may lodge a complaint with your local data protection authority

Data controller: ABAOps.ai, California. Contact: support@abaops.ai

HIPAA Compliance

This tool is designed to be HIPAA-safe:

• ✅ No PHI collected: We don't ask for or store patient information
• ✅ Location data only: ZIP codes and cities are not Protected Health Information
• ✅ Secure infrastructure: Encrypted connections and storage
• ✅ No patient identifiers: Nothing that could identify specific individuals

Important: While we provide HIPAA-safe infrastructure, you are responsible for ensuring your use of the tool complies with HIPAA requirements for your practice.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children. If we discover we have collected information from a child under 13, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending email notification (if you have an account)

Your continued use after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy:

Email: support@abaops.ai
Company: ABAOps.ai
Location: California

Legal Jurisdiction

This Privacy Policy is governed by the laws of California, without regard to conflict of law principles.

Your privacy matters to us. We're committed to protecting your information and being transparent about our practices.